Privacy Policy
Baardsmith respects your privacy and is committed to protecting your personal information in accordance with applicable South African privacy laws, including the Protection of Personal Information Act (POPIA).
Information We Collect
Baardsmith may collect personal information when you:
- Place an order through the ecommerce store
- Contact us through forms, email, or WhatsApp
- Subscribe to newsletters or marketing communications
- Browse or interact with the website
Information collected may include your name, email address, contact number, delivery address, billing details, and order history.
How Your Information Is Used
Baardsmith uses collected information to:
- Process and fulfil orders
- Provide customer support
- Communicate regarding orders or enquiries
- Improve website functionality and user experience
- Send promotional or marketing communications where consent has been provided
- Maintain website security and prevent fraudulent activity
Payment Information
Baardsmith does not store sensitive payment or banking information directly on the website.
Payments are processed through secure third-party payment gateways which may have their own privacy and security policies.
Cookies & Website Tracking
The website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance user experience.
Users may adjust browser settings to refuse cookies; however, certain website features may not function correctly without them.
Sharing of Information
Baardsmith does not sell personal information to third parties.
Personal information may only be shared where necessary for:
- Courier and delivery services
- Payment processing
- Website hosting or technical support
- Legal or regulatory compliance requirements
Data Security
Baardsmith takes reasonable technical and organisational precautions to protect personal information against unauthorised access, misuse, loss, or disclosure.
While reasonable security measures are implemented, no online platform or electronic transmission can be guaranteed as completely secure.
Your Rights
In accordance with POPIA, customers may request:
- Access to personal information held by Baardsmith
- Correction or updating of inaccurate information
- Deletion of personal information where legally permissible
- Withdrawal of consent for marketing communications
Third-Party Links
The website may contain links to third-party websites or services. Baardsmith is not responsible for the privacy practices, content, or security of external websites.
Policy Updates
Baardsmith reserves the right to update or amend this Privacy Policy at any time without prior notice. Continued use of the website constitutes acceptance of the updated policy.
Contact Baardsmith
For privacy-related enquiries or requests regarding your personal information, please contact:
Email: forge@baardsmith.co.za